About Us
Small Mags is a publisher of local directories currently being circulated accross the Midlands. We provide a full design, print and distribution service.

Our product and services are made up of three core areas:

1) Publishing local, useful, area specific service directories to towns and Villages throughout the United Kingdom.
2) Providing marketing services to companies and organisations to increase their trading, locally. This includes web marketing, Print marketing and Sales generation.
3) We host monthly networking events to compliment our services but also encourage our customers to explore new avenues to generate business.

Privacy Policy - Overview

In order for Small Mags to operate the service and to reduce the risk of fraud, Small Mags ("Small Mags" or "we"), the data controller, must ask you to provide us information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. Small Mags takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, in order for us to offer our services to our users; to enhance the quality of its service from time to time; and to protect the interests of our users, we will in limited circumstances and as further described in more detail throughout this policy, share some of your information with third parties under strict restrictions. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are associated with Small Mags.

By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the PayPal User Agreement.

1. Your privacy is important to us. Please note that by accepting this Privacy Policy, you consent to your personally identifiable information being stored and processed on our company's (Small Mags) computers in the United Kingdom..

Notification of Changes

This policy may be revised over time as new features are added to the Small Mags service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site or producing this in written format in which we will send out upon receipt of a written request. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days' prior notice of such a change by posting notice on the "Policy Updates" page of our website(s). After this 30 days notice, you will be

considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.

As stated above, we will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Small Mags website at https://www.small-mags.co.uk at any time for the most current version of our Privacy Policy.

Some pages on the Small Mags website include links to third party websites. These sites are governed by their own privacy statements, and Small Mags is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.

A Special Note about Children. Children under the age of 16 are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

We must insist that we personally do not store any personal financial data within our organization. This is governed and administered via Pay Pal and the Pay Pal Virtual Terminal

2. What personal information do we store?
At Small Mags we use a third party credit/Debit card processor (Pay Pal) we work in accordance with their terms, conditions and various privacy policies. At Small Mags we will keep for the duration of our business transactions and open account the following: Company Name, Trading status including reference numbers, contact names, addresses, billing addresses, email addresses, VAT Registration numbers personal notes kept about the status of your account. We will not store any credit card information.

3. How is your information used
We will use Pay pals Virtual terminal to in put your credit/Debit card information and this will be stored on the servers in connection with their Privacy Policy to aid with completing the transaction and also any claims associated with fraud. For Pay Pals up to date privacy statements please visit www.paypal.co.uk

4. Who we may share your information with
Once a transaction has taken place we will not store your information on our system (s) for future use. Everytime you use our card payment services we will ask you to provide your card details again. We will not share your information within anyone accept for the Paypal Virtual Terminal service to process your information.

5. What methods do we communicate with our customers
In the event an account query becomes apparent we will initially discuss the query via the telephone. If the matter does not get resolved we will result in writing to you via email or post for an immediate response from our customer to resolve any matters.

6. What security procedures are in place to protect our customers
Any information provided to us is secured via a secure computer system or lock and key in the event of back up.

7. Corrections
If at any time a customer believes the information we hold may be in correct then with a written confirmation from them we can correct and supply a printed copy of our kept account details

Delivery Policy - Overview
1. When customers opt to take a service out with Small Mags the service can be produced in the following ways:
• By adding the customers company information and/or design into a publication for one, two or three months
• Via the Internet and various ongoing methods to increase business and trade
• By granting access to any networking events that have been scheduled in conformity with the door entry policy set out with each event.

2. Our customers will receive a confirmation copy or email of the service to explain the approximate time that their service will be either distributed, arranged or in progress.

3. Between 9 am and 6 pm Monday to Friday (excluding major bank holidays) our customers can contact our general office line to discuss their chosen services and amend them if the particular service has not met its deadline and/or gone to print.

Cancelation and refund policy
1. Cancelation of our published products requires written correspondence 5 days before our set deadline. Our set deadline is unique to each publication and this is published for the following month once the publications are printed.

Our Consultancy and networking services require 5 working days to cancel any proposed work and if work has been undertaken we will charge a percentage of the final agreed bill depending on how much work has been completed.

2. We will only issue an administration fee if we have incurred costs on working on a project or producing a publication. This is priced at the full advert and print, web cost plus £15.00 + VAT

3. For frequently asked questions please visit www.small-mags.co.uk/faq

4. In the event a cancellation of order is required we will require this in written format with the relevant reasons and contact information including account numbers.

Contact details
To contact Small Mags:

Customer Service Telephone: 01509 815 486

Sales Telephone: 01509 815 486

Accounts Telephone: 01509 815 486

Freephone: 0800 912 2080

Email: info@small-mags.co.uk

Small Mags Terms of Payment
All queries and discrepancies must be notified to us within 3 working days by telephone on 01509 815486 or the full amount has to be paid within the period stated.

If it is the first time you have used Small Mags and you take an advertisement out with us, we require the balance to be paid on receipt of the invoice. There is an initial element of trust and the amount of credit you can have with Small Mags is based upon how fast the first transaction is paid.

If you have advertised with us before and your invoice amount is under £150 INC VAT the payment is due within 15 days from the date of invoice.

If you have advertised with us before and your invoice amount is over £150 INC VAT a payment is due within 30 days from the date of invoice.

We do reserve the right under the “Late Payment of Commercial Debts (Interest) Act 1998
amended by the Late Payment of Commercial Debts Regulations 2002 to charge interest at a
rate of 8 % of the total invoice bill plus an admin fee of £40.00 + VAT to cover late payment and
recovery if our payment deadlines are not met. Unless otherwise specifically agreed in writing,
the price of the service shall be paid within 15 days of the date of the invoice sent by the
company. The customer will reimburse to the company all costs and expenses (including legal
costs) incurred in the collection of any overdue amount.

We accept the following credit and debit cards: MasterCard, Maestro, Visa, Visa Electron and Solo at a charge of £0.50p + 4.8% of the total bill

Cheques may require 7 days from the date of issue to clear, make sure you send the cheque 7 days before the payment deadline to prevent a mark against your account.

Please make cheques payable to SMALL MAGS

To pay online, our bank details are:
Sort Code: 60-14-10
Account Number: 52803996

As always if you need to talk to someone please feel free to call our customer service mobile on 07890 389 608 or our general office and account line on 01509 815486 available Monday to Friday 9 am to 7 pm